GLOSS BUSINESS GROUP

PRIVACY POLICY

Effective Date: January 1, 2026

GLOSS BUSINESS GROUP (“GLOSS BUSINESS GROUP,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, business owners, vendors, contractors, website visitors, and users of our services and digital platforms.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our business, including through our website, CRM systems, automation platforms, communication channels, training programs, marketing systems, virtual management services, and related offerings.

By using our Services, website, digital platforms, or submitting information to GLOSS BUSINESS GROUP, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information directly from you or automatically through digital technologies.

Personal Identification Information - This may include:

💋 Full name

💋 Phone number

💋 Email address

💋 Mailing address

💋 Business name

💋 Job title

💋 Government-issued identification (when necessary)

💋 Date of birth (when applicable)

Business & Financial Information - When engaging our services, we may collect:

💋 Business formation information

💋 EIN or business registration details

💋 Financial records and reports

💋 Banking information

💋 Revenue and expense information

💋 Funding or credit-related information

💋 Tax-related organizational documentation

💋 Operational workflows and systems information

Service & Operational Information - Information related to our Services may include:

💋 CRM and automation setup details

💋 Business plans and operational systems

💋 Marketing data and campaign information

💋 Communication records

💋 Scheduling and appointment information

💋 Project management records

💋 Workshop or webinar participation information

💋 Internal business process information

Website & Technical Information - When you visit our website or use our digital systems, we may automatically collect:

💋 IP address

💋 Browser type

💋 Device information

💋 Website activity and pages visited

💋 Cookies and tracking technologies

💋 Automation and CRM interaction data

2. HOW WE USE YOUR INFORMATION

GLOSS BUSINESS GROUP uses collected information to operate, improve, and provide our Services.

This may include:

💋 Delivering business management and consulting services

💋 Building operational systems and workflows

💋 Coordinating projects and communications

💋 Managing CRM and automation systems

💋 Processing payments and invoices

💋 Providing customer support

💋 Sending appointment reminders and service notifications

💋 Conducting analytics and operational planning

💋 Improving user experience and service quality

💋 Marketing and promoting our Services

💋 Maintaining legal and regulatory compliance

We may also use information internally for training, operational development, reporting, and business improvement purposes.

3. BUSINESS SYSTEMS, CRM & AUTOMATION DATA

As part of our Services, GLOSS BUSINESS GROUP may help clients implement or manage:

💋 CRM systems

💋 AI automation tools

💋 Email and SMS workflows

💋 Lead generation systems

💋 Marketing funnels

💋 Operational dashboards

💋 Workflow automations

Clients acknowledge that third-party software providers may process or store data according to their own policies and agreements.

GLOSS BUSINESS GROUP is not responsible for third-party platform security practices or outages.

4. SHARING OF INFORMATION

GLOSS BUSINESS GROUP does not sell personal information.

However, we may share information when necessary to operate our business and provide Services.

Information may be shared with:

💋 Service Providers & Vendors

Third-party providers assisting with operations such as:

💋 CRM platforms

💋 Automation software providers

💋 Payment processors

💋 Marketing platforms

💋 Scheduling platforms

💋 AI and technology providers

💋 Contractors and vendors

💋 Website hosting providers

Strategic Partners & Affiliates

Where applicable, information may be shared with approved partners assisting with:

💋 Funding preparation

💋 Business credit services

💋 Legal service coordination

💋 Branding and development support

💋 Technology implementation

Legal Compliance

We may disclose information when required to:

💋 Comply with laws or regulations

💋 Respond to legal requests or court orders

💋 Protect the rights, safety, and operations of GLOSS BUSINESS GROUP

💋 Prevent fraud or unauthorized activity

5. MARKETING COMMUNICATIONS

GLOSS BUSINESS GROUP may send communications related to:

💋 Service updates

💋 Business education

💋 Marketing promotions

💋 Events and webinars

💋 Appointment reminders

💋 Operational notifications

💋 Product launches

💋 Training opportunities

You may opt out of marketing communications at any time by:

💋 Clicking unsubscribe links in emails

💋 Replying STOP to SMS messages

💋 Contacting us directly

Transactional or operational communications may still be sent when necessary.

SMS COMMUNICATIONS DISCLOSURE

By providing your phone number, you consent to receive SMS (text) messages from GLOSS BUSINESS GROUP related to your inquiry, services, onboarding, appointments, account updates, automation alerts, marketing communications, and operational support.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

SMS consent is not shared with third parties or affiliates for marketing purposes.

6. COOKIES & TRACKING TECHNOLOGIES

Our websites and digital systems may use cookies and similar technologies to:

💋 Improve functionality

💋 Analyze traffic and user behavior

💋 Support marketing and retargeting campaigns

💋 Enhance customer experience

💋 Optimize automation performance

Users may modify browser settings to disable cookies; however, some website features may not function properly.

7. DATA SECURITY

GLOSS BUSINESS GROUP implements reasonable administrative, technical, and operational safeguards designed to protect information from:

💋 Unauthorized access

💋 Loss

💋 Misuse

💋 Disclosure

💋 Alteration

Despite these measures, no system or electronic transmission can be guaranteed 100% secure.

8. RETENTION OF INFORMATION

We retain information only as long as necessary to:

💋 Provide Services

💋 Maintain operational records

💋 Comply with legal obligations

💋 Resolve disputes

💋 Enforce agreements

💋 Support business operations

Retention periods may vary depending on the type of information and applicable legal requirements.

9. THIRD-PARTY WEBSITES & PLATFORMS

Our website, communications, or systems may contain links to third-party websites or platforms.

GLOSS BUSINESS GROUP is not responsible for the privacy practices, content, or policies of third-party sites or providers.

Users are encouraged to review external privacy policies separately.

10. CHILDREN’S PRIVACY

Our Services are not directed to children under the age of 13.

We do not knowingly collect personal information from children without appropriate consent.

If we become aware that such information has been collected improperly, we will delete it promptly.

11. YOUR PRIVACY RIGHTS

Depending on applicable laws, you may have the right to:

💋 Request access to your personal information

💋 Request correction of inaccurate information

💋 Request deletion of certain information

💋 Opt out of marketing communications

💋 Request information regarding how data is used

💋 Requests may be submitted using the contact information below.

12. CHANGES TO THIS PRIVACY POLICY

GLOSS BUSINESS GROUP reserves the right to update this Privacy Policy at any time.

Updates become effective upon posting or distribution with a revised effective date.

Continued use of our Services constitutes acceptance of the updated policy.

13. CONTACT INFORMATION

GLOSS BUSINESS GROUP

Grow. Launch. Organize. Systemize. Scale.

Kansas City Metropolitan Area
United States

Phone: (816) 560-2440
Email: [email protected]

14. THE GLOSS BUSINESS GROUP STANDARD

At GLOSS BUSINESS GROUP, we believe structure creates stability, systems create freedom, and organization creates scale.

We are committed to protecting the information entrusted to us while helping entrepreneurs and organizations build businesses designed for growth, sustainability, and long-term value.

We don’t just build businesses.

We help build infrastructure, leadership, systems, and legacy.